If you are reading this letter than you are in the right hands.
My name is Alexandra and I am a combat Marine veteran who is passionate about serving the veteran community here at home. I recently started volunteering with our Nampa Disable American Veterans (DAV). Through this organization, I met a Vietnam veteran in need of a new roof who had been struggling with faulty repairs and shady ‘contractors’. I took it upon myself to get a roofing company out to the property to get a full handle on the extent of damage and what repairs were needed. I called five different roofing companies to start; 3 – said they would go out and never did, 1 – went to the property but never gave me a bid (I asked for 2 weeks), 1 – gave me a bid that was 2.5 times more expensive than it should cost. As you can imagine, I was feeling a little irritated with roofing companies in that moment.
Then, on a very fortunate day, I happened to see Rooftops ES business card at my real estate office. When I called to get someone out for an inspection on this roof, it was a nice change of pace to actually get someone on the phone right away! Brandy was polite and professional. She scheduled the inspection for the following day and let me know she would provide us with 3 separate bids – Good, Better, & Best – by the following business day after the inspection. Within 2 days of my initial phone call, I had an inspection and 3 bids to share with the veteran in need.
Now that we knew what needed to happen for this veteran, we had another hurdle to overcome. How are we going to pay for a new roof? I started a fundraiser asking for the local community and my network of veterans to donate towards this new roof. I heckled and harassed everyone I knew to donate $10! During all my fundraising efforts, I was never alone. Rooftops ES worked with suppliers to help with discounts, donated materials, and even some of their employees & family members donated small amounts to our cause. They even helped coordinate interior repairs from water damage. Within a month of contacting Rooftops ES, we started replacing the roof of this veteran. It was very humbling to see Rooftops ES and our community rally.
I cannot express how grateful I am to find such a wonderful company who are true professionals in their field, passionate about veterans, and dedicated to taking care of their community. You could not find a better company. - Alexandra Scanlon